More sales. Less admin. A website that’s only the beginning.

We diagnose what’s holding your business back online — then build the websites, funnels and automations that fix it. Based in Plymouth, working with businesses across the UK.

Web development·Conversion systems·AI & automation

LMJ Plastering — website by Your Website Doctor
Voluntary Discomfort — website by Your Website Doctor
Summit Access — website by Your Website Doctor
The Plastering Empire — website by Your Website Doctor
Tegs Coaching — website by Your Website Doctor
Sweet Blessings Photography — website by Your Website Doctor
HL Couriers — website by Your Website Doctor
Wags Cabs — website by Your Website Doctor
Tier 1 Coaching — website by Your Website Doctor
NJ Beauty Courses — website by Your Website Doctor

The problem

Most websites are only solving part of the problem.

A website can look perfectly healthy and still lose enquiries, create unnecessary admin, or sit disconnected from the systems your business runs on every day.

The website is hard to use

  • Painful on mobile
  • Confusing navigation
  • Slow to load
  • A nightmare to update

Visitors leave before they ever see what you offer.

Visitors aren’t converting

  • Weak calls to action
  • Long, boring forms
  • An offer that isn’t clear
  • No follow-up when someone does enquire

You’re paying for traffic that quietly walks away.

Too much is still manual

  • Copying details between systems
  • Typing the same replies daily
  • Software that doesn’t talk to itself
  • Follow-ups that get forgotten

Hours of admin every week that a system should be doing.

We diagnose the complete digital journey — not just the appearance of the website.

What we do

Three areas. One connected system.

Most clients start with one and grow into the others — each step either makes you money, saves you time, or gives your business a feature your competitors can’t match.

Step 1 — Build

Web Development

Websites and platforms designed around how your customers decide — not just how things look. Every build ships conversion-engineered, with measurement wired in from day one.

  • Business & lead-generation websites
  • Redesigns and website rescues
  • E-commerce and booking builds
  • Custom platforms and portals
Explore web development

For businesses whose website should be their best salesperson — and isn’t yet.

Step 2 — Perform

Conversion & Growth

We watch what real visitors actually do — recordings, heatmaps, scroll depth — then reshape pages, forms and funnels so more of them become enquiries and sales.

  • Conversion audits & health checks
  • Monthly growth retainer
  • Interactive lead magnets & calculators
  • Landing pages & funnels
Explore conversion & growth

For businesses getting traffic that doesn’t turn into customers.

Step 3 — Automate

AI, Automation & Systems

Connect your website, CRM, email and booking systems so information moves automatically — and add intelligent tools where they genuinely earn their keep.

  • Automated enquiry follow-up
  • AI assistants trained on your business
  • Maps, quoting & live tracking tools
  • Custom software with AI built in
Explore AI & automation

For businesses drowning in admin, or ready for a show-stopping feature.

Possibilities

See what your website could actually do.

These aren’t mock-ups of other people’s work — tools like these are live on our clients’ websites right now. Try them.

Give visitors a price before your competitors reply to their email.

  • ProblemPeople want a ballpark price now — if they have to fill in a form and wait, many go elsewhere.
  • What it doesAsks a few simple questions and calculates an instant estimate, capturing the lead with it.
  • Connects toYour pricing rules, email, CRM or booking system.
  • ProofLive on Wags Cabs — instant airport-transfer quotes on their existing website.

Try it: airport transfer quote

£0

Illustrative pricing — your calculator would use your real rates, rules and extras.

How we work

Diagnosis before development.

You wouldn’t trust a doctor who prescribes before examining. We work the same way.

  1. Diagnose

    We examine your business, your customers’ journey, your current systems — and find the actual problem.

  2. Prescribe

    You get a clear recommendation: what to build, what to fix, what to connect — and what not to waste money on.

  3. Design

    The journey, interface, content and architecture — shaped by behaviour psychology, not guesswork.

  4. Build

    Developed, integrated and tested. Measurement wired in before launch, not bolted on after.

  5. Optimise

    This is where most agencies stop. We watch real visitor behaviour and keep improving — every month.

Measured, not guessed

A better website is measured by what people do next.

We don’t redesign pages because we fancy a change. We watch session recordings, heatmaps and scroll depth to see where real visitors hesitate, backtrack and give up — including the last thing they looked at before leaving.

Then we change what the evidence says to change, and measure again. Every month, you see the numbers: enquiries, completion rates, drop-off points, and what we’re doing about them.

Better for the end user. Better for your wallet.

How the growth retainer works

Monthly check-up — example

Enquiry rate
+64%
Form completion
78%
Scroll past offer
52%
Mobile usability
90

Finding: half of mobile visitors never reach the offer. Fix: move proof and pricing higher. Then re-measure.

Automation

Replace disconnected manual tasks with one connected workflow.

This is the exact workflow that runs behind our own diagnosis form.

The manual way

  • Enquiries checked “when someone gets a minute”
  • Replies go out hours — or days — later
  • Follow-ups depend on memory, so they don’t happen
  • The same details typed into three different systems
  • Nobody knows which leads went cold, or why

The connected way

  • Every enquiry answered within seconds, day or night
  • Leads recorded, scored and routed automatically
  • Follow-ups run until there’s an answer — every time
  • Information entered once, everywhere it’s needed
  • One clear view of every lead and its status
  1. Website enquiry
  2. Lead qualified & scored
  3. CRM record created
  4. Customer confirmation sent
  5. Staff alerted
  6. Follow-up sequence
  7. Booking made
  8. Reported & measured

Why Your Website Doctor

A different angle on the same problem.

Commercial thinking first

We start from your sales process and your margins — not from a colour palette. Design serves the outcome.

Evidence, not opinion

Recordings, heatmaps and numbers decide what changes. You’ll never hear “we felt it looked better.”

One partner for the whole system

Website, conversion, integrations, automation — one team, no gaps between suppliers, nothing lost in handover.

Custom-built when it pays

Like the review app we built a photographer so she didn’t need a paid plugin — we build exactly what’s needed, not what’s easiest to sell.

Plymouth roots, UK reach

Local enough to meet for a coffee in Plymouth; set up to deliver for businesses anywhere in the UK.

We take our own medicine

Our diagnosis form, follow-up automation and analytics run on exactly what we sell. Test us — submit an enquiry and watch.

Not sure what your business needs? Start with a diagnosis.

Tell us what isn’t working, what you want to improve and where your business is trying to go. We’ll help you identify the right next step — no obligation, reviewed by a real person.