AI, automation & systems — step 3: automate
Stop doing jobs a system should be doing.
Every hour spent retyping details, chasing enquiries or answering the same question is an hour the business paid for twice. We connect your website, CRM, email and booking systems — and add AI where it genuinely earns its keep.
What we deliver today
Not a vision deck. Systems we build now.
Everything below is within our confident, current delivery — no “coming soon”.
Automated enquiry follow-up
Enquiry lands → customer gets an instant, personal confirmation → you get an alert scored by how hot the lead is → follow-ups run until there’s an answer. Nothing goes cold in an inbox.
The workflow behind our own diagnosis form. Submit one and watch it work.
AI assistants trained on your business
Answers customer questions from your real information, recommends the right service, qualifies leads, collects details and books appointments — and hands anything complicated to a human.
For businesses whose customers ask questions at 9pm and buy from whoever answers first.
Maps, quoting & location tools
Service-area checks, postcode lookup, distance-based pricing, route plotting, store locators. Your customer’s first question — “do you cover my area, and what would it cost?” — answered instantly.
Live example: the instant quote calculator we built into Wags Cabs’ site.
Live tracking
Uber-style “your driver / delivery / engineer is on the way” tracking for your customers — fewer “where are you?” calls, a dramatically better experience.
A show-stopping feature for transport, delivery and field-service businesses.
Custom software with AI inside
When off-the-shelf doesn’t fit, we build exactly what does — dashboards, portals, internal tools — with AI helpers built in where they save real time.
Like the review app we built Sweet Blessings Photography so they didn’t need a paid plugin.
CRM & systems integration
Website, CRM, email, SMS, calendars, payments, accounting — connected so information is entered once and flows everywhere it’s needed. We’ve rebuilt broken integrations too (ask Powerlifting UK about their Stripe fix).
Projects from £1,500.
And beyond that — if you can describe it, we can probably connect it
Document and receipt extraction. Automated image processing for product photos. Payment flows with deposits and instalments. Stock synchronisation. Review-request automation. Custom dashboards pulling your whole business into one screen.
The honest rule we work by: automation has to pay for itself. If a £3,000 system saves 40 minutes a year, we’ll tell you not to buy it. The diagnosis exists to find the automations that actually move your numbers.
Where most clients start
- Follow-up automation — because leads going cold is the most expensive leak
- One key integration — usually website ↔ CRM or bookings ↔ calendar
- An AI assistant or interactive tool — once the plumbing works, add the wow
What’s the most annoying manual job in your business?
Seriously — tell us in the diagnosis. It’s usually the best place to start, and you’ll get an honest answer on whether automating it is worth the money.